Order Processing Time
- Orders for tickets are processed immediately upon purchase.
- Event merchandise orders are processed within 2-3 business days.
Shipping Methods and Delivery Time
- We use reliable courier services to deliver merchandise. Delivery times may vary based on your location:
- Delivery times may take up to 5-10 days based on your location.
Shipping Costs
- Shipping costs are calculated at checkout and depend on the delivery location and order size.
- Free shipping may apply for orders above Rs.3000.
Order Tracking
- You will receive a tracking number once your merchandise order has been shipped. Use this number to track your order.
Delivery Issues
- If your order is delayed, damaged, or lost during transit, please contact us at connect@oncue.in. We will work with the courier to resolve the issue.
