At Oncue, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
• Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our website.
• Cookies: We use cookies to enhance your browsing experience and for analytics purposes. You can adjust your cookie settings in your browser.

2. How We Use Your Information

• To process ticket purchases and merchandise orders.
• To provide customer support and respond to inquiries.
• To send order confirmations, shipping updates, and event-related notifications.
• To improve our website and services through analytics and feedback.
• To comply with legal obligations.

3. Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties, including:

• Payment processors to facilitate transactions.
• Shipping partners to deliver your orders.
• Legal authorities if required by law.

4. Data Security We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights You have the right to:

• Access and update your personal information.
• Request deletion of your personal data.
• Opt-out of marketing communications by clicking “unsubscribe” in our emails.

6. Contact Us If you have any questions about this Privacy Policy, please contact us at connect@oncue.in